About Us

How We Work

Ninti One recognises that sustainable, healthy and viable remote communities in Australia depend on the participation, ownership and partnership of the people who live there.

Ninti One operates across three business units, which manage different aspects of our work.

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Our research and operations are supported and tracked by the purpose-built, online Ninti One Management System.

We have developed research methodologies and applications that are tailored to the unique and complex nature of remote Australia. The Participatory Action Research method lies at the heart of how we work.

Participatory Action Research

Participatory Action Research is collaborative research, education and action used to gather information to use for change (usually on social or environmental issues). It involves people who are concerned about or affected by an issue taking a leading role in producing and using knowledge about that issue. 

Participatory Action Research is distinct because it:

  • is driven by participants (a group of people who have a stake in the environmental issue being researched), rather than an outside sponsor, funder or academic (although they may be invited to help)
  • offers a democratic model of who can produce, own and use the knowledge
  • is collaborative at every stage, involving discussion, pooling skills and working together
  • is intended to result in some action, change or improvement on the issue being researched.

As part of our daily project management work, we:

  • facilitate the planning and design of research and community development projects
  • manage the logistics of working in remote communities
  • conduct on-the-ground research using a whole-of-systems approach
  • analyse and report findings.

We also have the expertise to take care of communications, data and information management requirements, contract development and execution, and manage project deliverables.

Systems methods in research

In our research, we believe in seeing the whole subject, not just its component parts. We call this a ‘whole-of-systems’ approach. In our experience, this helps identify the key drivers and causes of economic disadvantage in remote areas and successful methods to overcome them.

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Our research on services in remote Australia has taught us that a picture of a system is best built through knowledge from different sources.

For the research to arrive at recommendations to improve services through a system-based analysis, we needed to bring together three different types of knowledge:

  • local knowledge held by consumers and citizens
  • scientific knowledge held by researchers
  • policy and administrative knowledge held by governments, service providers and non-government organisations.

To overlook any of these sources risks missing an important part of the puzzle. 

Systems methods are good for situations in which human perceptions, behaviour or actions are key factors and where goals, objectives and even the interpretation of events are problematic.